PRIVACY STATEMENT

 

This e-payment platform, vuvaa.com is brought to you by Access Solutions Limited.  Access Solutions respects your privacy and is fully committed to protect the personal information that you share with us.


Information Collection

 

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, other information when needed to provide a service you requested.
Vuvaa.com collects personal information when you register either as a User or as a Merchant on our platform which include basic details for Know-Your-Customer (KYC) as stipulated by the Central Bank of Nigeria for financial transactions.

 

How we may use your personal data


Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

 

  • - provide specific service and customer support you request;

  • - process transactions and send notices about your transactions;

  • - Resolve disputes, and collect fees;

  • - prevent potentially prohibited or illegal activities;

  • - Security vetting

  • - Customize, measure, and improve the our Services and the content and layout of our website and applications;

  • - Deliver targeted marketing, service update notices, and promotional offers on Vuvaa.com;

  • - Administration

  • - Statistical analysis

  • - Customer profiling and analyzing your preferences

  • - To notify you of any changes to this website or our services which may affect you


Vuvaa.com will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below.


Information Sharing and Disclosure


Your personal information is never disclosed to anyone except under the following circumstances:

  • - Financial institutions and payment gateways that we partner with to solve and support financial transaction issues;

  • - Companies that we plan to merge with or be acquired by. (Should such a arrangement occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)

  • - Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure

    • - We need to do so to comply with law or debit/credit card rules

    • - We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss or to report suspected illegal activity

  • - Other third parties with your consent or direction to do so.


vuvaa.com will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.


Changes to this Privacy Policy


vuvaa.com may amend this policy from time to time. If any substantial changes in the way we use your personal information are made, we will make that information available by posting a notice on this site. We advise you check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.


Questions or Suggestions

 

If you have questions, suggestions or concerns about our collection, use, or disclosure of your personal information, please email us at info@vuvaa.com or write to us at Vuvaa, Attn: Vuvaa Privacy Unit, Access Solutions Limited, Flat 1 C8 Street, CITEC Estate, Along Jabi-Airport Road, Mbora District, FCT-Abuja.




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